Telehealth consultations with your clients

Physitrack offers easy to use built-in Telehealth functionality as an add-on to your normal Physitrack subscription.

Quick Start

  1. Go to the Clients page
  2. Create a test client
    (or choose an existing client who is willing to test with you)
  3. Click the "Start video call" button
  4. If your client is new, they will receive an email with an invitation to join your call (and install PhysiApp).
    If your client has PhysiApp installed on their iOS or Android device and is logged in to an active exercise program, they will see an incoming call alert on their device.
  5. You are now in the video call, waiting for your client
    If you don't see or hear yourself, click the "Settings" icon in the call window to make sure that you've selected the proper audio and video inputs.
  6. Your client will join the video call & the call begins

For more details, please read Getting Started with Physitrack Telehealth

Benefits of Physitrack Telehealth

Calls are encrypted
Audio and video streams are encrypted.
No additional software to install for your clients
Your client uses the web, iOS or Android version of PhysiApp that they already have on their device.
Separate your personal communications from your clinical communications
No more need to use your personal WhatsApp, Skype or FaceTime account for consultations.
Call duration is logged by Physitrack
You can view when calls were made and what the duration was.
Require consent before a call
If you like, you can automatically show a consent message that the client needs to agree to at the beginning of the call. If the client gives consent (or doesn't), this is logged in the call log.
Share your screen
If you would like to share screens or notes, for example to preview the home exercise program you are about to assign, you can do so securely.
Stream Physitrack exercises (and your own)
Educate your clients remotely by streaming exercises from our exercise library, including the ones you've added yourself. You can control playback of the exercise on your client's screen to make sure that your client fully understands the instructions.
Note: Physitrack Telehealth is available as an add-on to your monthly Physitrack subscription. Full details of our packages, take a look at the document here.

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