Enable Telehealth Pro in your Physitrack account
With your Physitrack subscription, you get a one-off 60-minute Telehealth Pro to try it out at your leisure. Would you like to use Telehealth Pro afterwards? Then extend your subscription with the Telehealth Pro add-on. Read how to do this on this page.
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- Log in to Physitrack if you are not already.
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Click on your name at the bottom right and go to
Subscription.
Do you see this message now? If so, your subscription is running through the account of a colleague or your clinic/practice. You cannot modify your account yourself. Ask your colleague or manager for help.
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Click the
Manage my add-ons button.
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Click on
Manage add-ons in the window that now opens.
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Click on the circle to the left of Telehealth Pro to enable the Telehealth add-on. Then click on the
Add button.
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Now click the
Update subscription button.
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- Your Physitrack subscription is now being updated. You will have access to 2,000 Telehealth Pro minutes per month. The system will charge a prorated amount for the current month and from the next renewal of your subscription, you will be charged the regular amount for Telehealth Pro. Check here for current prices.
Telehealth Pro on a Physitrack trial account
Even when your Physitrack account is in the trial period, you can still use the 60 minutes of Telehealth Pro you get from us. The full version of Telehealth Pro cannot be activated on a Physitrack trial account. Do you want to continue using Telehealth Pro after these 60 minutes? Then switch your trial account to a regular subscription first.
Telehealth Pro on a subscription with added colleagues
Have you added one or more colleagues to your subscription? No problem - you can specify for each colleague who needs access to Telehealth Pro. This way, you have ultimate flexibility and never pay too much!
Telehealth Pro on your Apple subscription
Unfortunately, it is not possible to activate Telehealth Pro when you pay your subscription via your Apple account. Terminate your subscription via your Apple account, wait until you lose access, then log in via the website and start a new subscription using your credit card as payment method. Need help? Please contact us.