How much does Physitrack cost?
Base subscription
- Each practitioner needs their own Physitrack subscription which allows for unlimited clients and unlimited assigned programs using our library of 5000+ videos.
- Share clients and content with your colleagues.
- PhysiApp (our patient app for iOS, Android and web) is free for your clients.
- Free Telehealth Basic is included each month.
- Risk-free trial: If you cancel your subscription within 30 days, you won't be charged.
- There is no lock-in. You can cancel your subscription each month.
| Country | Price per practitioner per month |
| US | $10.99 |
| Canada | $13.99 |
| Australia | $13.99 |
| New Zealand | $13.99 |
| UK | £9.99 + VAT |
| Ireland | €11.95 |
| The Netherlands & Belgium | €9.95 |
| Germany | €9.95 |
| Brazil | R$ 29.00 |
| France | €9.95 |
| Italy | €9.95 |
Add-ons
You can optionally enable the add-ons listed below in your Physitrack account.
Telehealth
Physitrack Telehealth
- You can enable/disable Telehealth by clicking on your name in the bottom right corner and selecting the Subscription page.
- Physitrack Direct customers, please contact your Physitrack sales team.
- Physitrack Telehealth lets you securely and conveniently conduct remote consultations with your clients.
- Audio and video are encrypted, and you can optionally stream exercise videos during a call to help educate your clients.
- Your clients won't need to download additional apps.Telehealth runs inside the free PhysiApp client app on iOS, Android and web.
- Physitrack Telehealth Pro and Pro+ is built on Dolby™ technology. Audio and video are crystal clear.
Telehealth packages
Physitrack offers three Telehealth subscription plans, each suitable to different use cases of Telehealth in your practice.
| |
Basic | Pro | Pro+ |
| Price per practitioner per month in addition to the Physitrack subscription |
Free | AUD 16.99 CAD 16.99 USD 11.99 £ 11.99 € 11.99 R$ 59.00 |
AUD 28.49 CAD 28.49 USD 19.99 £ 19.99 € 19.99 R$ 99.00 |
| Included client minutes per month Secure, high-quality, HIPAA compliant calling. |
Unlimited |
2000* | Unlimited |
| Physitrack's BAA For US customers only |
included | included | included |
| Use of PhysiApp to call clients PhysiApp is available on browser, iOS and Android |
browser only | iOS/Android & browser |
iOS/Android & browser |
| Content streaming Live exercises and education streaming. Remote engagement with no loss of quality. |
- |
included |
included |
| Screen sharing Share the practitioner's window or desktop |
included | included | included |
| Goniometer Assess client's joint range |
- | Included | Included |
| Phone dial-in (coming in May 2020) Local numbers in dozens of countries |
- | included | included |
| Group calling (coming soon) Conduct Telehealth with multiple clients simultaneously |
Included | - | included |
| Dedicated IP addresses For white-listing Physitrack Telehealth in your corporate firewall |
- | - | included |
| Tech support Email support within 2 working days for you and your clients |
- (self-service only) |
Included | Included |
- Prices are excluding 20% UK VAT, where applicable.
- When the add-on is first purchased, the add-on is pro-rated for the remaining month.
For example, if you add the add-on on 15 April, you only pay half, and then the add-on renews at the full add-on rate on 1 May.
*) Client minutes per month (for Telehealth Pro only):
- Client minutes start when the client joins the call. You do not pay for the time you are waiting to join the call.
- Client minutes are re-set and the add-on is charged on the first day of each month.
- There is no carry-over of minutes between months
- There is no carry-over of unused minutes cannot be transferred between practitioners.
Call recording (Telehealth Pro(+) only)
- The audio portion (not video) of the call is recorded, converted to mp3 and is stored on Physitrack’s servers for 30 days before it is deleted.
- Call recording is available for larger PT Direct accounts and is subject to a separate legal agreement for data management.
- The customer can download the mp3 files manually or via API.
- Call recording is added as a fixed fee on top of your call plan and the current additional charge is 0.05 EUR/ USD/ GBP per minute.
To enable call recording in your account, please email sales@physitrack.com.
Group assigning
Create client groups and assign programs to multiple clients at the same time. Included for customers with a Custom App
Discounts
- Physitrack offers a discounted subscription rate to members of various associations and users of various practice management systems.
- Physitrack offers volume discounts from 100 practitioners and up. Please email sales@physitrack.com for a proposal.