How much does Physitrack cost?

Base subscription

  • Each practitioner needs their own Physitrack subscription which allows for unlimited clients and unlimited assigned programs using our library of 5000+ videos.
  • Share clients and content with your colleagues.
  • PhysiApp (our patient app for iOS, Android and web) is free for your clients.
  • Free Telehealth Basic is included each month.
  • Risk-free trial: If you cancel your subscription within 30 days, you won't be charged.
  • There is no lock-in. You can cancel your subscription each month.
Country Price per practitioner per month
US $10.99
Canada $13.99
Australia $13.99
New Zealand $13.99
UK £9.99 + VAT
Ireland €11.95
The Netherlands & Belgium €9.95
Germany €9.95
Brazil R$ 29.00
France €9.95
Italy €9.95

Add-ons

You can optionally enable the add-ons listed below in your Physitrack account.

Telehealth

Physitrack Telehealth

  • You can enable/disable Telehealth by clicking on your name in the bottom right corner and selecting the Subscription page.
  • Physitrack Direct customers, please contact your Physitrack sales team.
  • Physitrack Telehealth lets you securely and conveniently conduct remote consultations with your clients.
  • Audio and video are encrypted, and you can optionally stream exercise videos during a call to help educate your clients.
  • Your clients won't need to download additional apps.Telehealth runs inside the free PhysiApp client app on iOS, Android and web.
  • Physitrack Telehealth Pro and Pro+ is built on Dolby™ technology. Audio and video are crystal clear.

Telehealth packages

Physitrack offers three Telehealth subscription plans, each suitable to different use cases of Telehealth in your practice.


Basic Pro Pro+
Price per practitioner per month
in addition to the Physitrack subscription
Free AUD 16.99
CAD 16.99
USD 11.99
£ 11.99
€ 11.99
R$ 59.00
AUD 28.49
CAD 28.49
USD 19.99
£ 19.99
€ 19.99
R$ 99.00
Included client minutes per month 
Secure, high-quality, HIPAA compliant calling.

Unlimited

2000* Unlimited
Physitrack's BAA
For US customers only
included included included
Use of PhysiApp to call clients
PhysiApp is available on browser, iOS and Android
browser only iOS/Android
& browser
iOS/Android
& browser
Content streaming
Live exercises and education streaming.
Remote engagement with no loss of quality.
-
included
included
Screen sharing
Share the practitioner's window or desktop
included included included
Goniometer
Assess client's joint range 
- Included Included
Phone dial-in (coming in May 2020)
Local numbers in dozens of countries
- included included
Group calling (coming soon)
Conduct Telehealth with multiple clients simultaneously
Included - included
Dedicated IP addresses
For white-listing Physitrack Telehealth in your corporate firewall
- - included
Tech support
Email support within 2 working days for you and your clients
- (self-service
only)
Included Included
  • Prices are excluding 20% UK VAT, where applicable.
  • When the add-on is first purchased, the add-on is pro-rated for the remaining month.
    For example, if you add the add-on on 15 April, you only pay half, and then the add-on renews at the full add-on rate on 1 May.

*) Client minutes per month (for Telehealth Pro only):

  • Client minutes start when the client joins the call. You do not pay for the time you are waiting to join the call.
  • Client minutes are re-set and the add-on is charged on the first day of each month.
  • There is no carry-over of minutes between months
  • There is no carry-over of unused minutes cannot be transferred between practitioners.

Call recording (Telehealth Pro(+) only)

  • The audio portion (not video) of the call is recorded, converted to mp3 and is stored on Physitrack’s servers for 30 days before it is deleted. 
  • Call recording is available for larger PT Direct accounts and is subject to a separate legal agreement for data management. 
  • The customer can download the mp3 files manually or via API. 
  • Call recording is added as a fixed fee on top of your call plan and the current additional charge is 0.05 EUR/ USD/ GBP per minute.

To enable call recording in your account, please email sales@physitrack.com.

Group assigning

Create client groups and assign programs to multiple clients at the same time. Included for customers with a Custom App

Discounts

  • Physitrack offers a discounted subscription rate to members of various associations and users of various practice management systems.
  • Physitrack offers volume discounts from 100 practitioners and up. Please email sales@physitrack.com for a proposal.

Get in touch: Contact Physitrack Contact Physitrack