Test your system for Physitrack Telehealth

  1. Log in to your Physitrack account

    Follow the steps here: Log in to Physitrack.

    Go to the Patients tab

    • Select the patient you will have an appointment with.Or, for testing purposes, you can select any patient.

  1. Start a video call
    • Click Start video call.


  1. Open the Telehealth system test
    • A pop-up will appear asking if you want to send a Telehealth invitation to the patient.
    • Instead, click Telehealth system test in the upper-right corner of this pop-up window.

  1. Run the system test
    • You’ll be taken to the Telehealth test page.
    • Allow access to your camera and microphone when prompted.
    • Once granted, you’ll see live checks for your camera, microphone, and speakers to confirm everything is working properly.


Tip: We recommend testing your system before your first Telehealth session or if you’ve recently changed devices, browsers, or audio/video equipment.

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