Download patient messages & call history

At any time, you can download messages between your patient and yourself, Telehealth call history and data on exercise programmes to store elsewhere.

1. Log in to your Physitrack account if you are not already.
2. Click Patients at the upper left corner of the screen and then select the patient whose message history you wish to download.

3. Then click on the speech bubble at the top right.

4. Now click on the Download messages link in the bottome left corner of the message window. The system now generates a spreadsheet containing all messages to and from the patient, including when there was a Telehealth video consultation and the feedback given by the patient when they marked exercises as completed.