Download patient messages & call history

At any time, you can download messages between your patient and yourself, Telehealth call history and data on exercise programmes to store elsewhere.

1
Log in to your Physitrack account if you are not already.
2
Click Patients at the bottom and then select the patient whose message history you wish to download.
3
Then click on the speech bubble at the top right.
4
Now click on the Download messages link in the top-right corner of the message window. The system now generates a spreadsheet containing all messages to and from the patient, including when there was a Telehealth video consultation and the feedback given by the patient when they marked exercises as completed.
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