Can I end my subscription?

If you would like to cancel your subscription, but not remove all of your data from the cloud, follow the steps below.
  1. Click on your name in the bottom right corner and select Subscription.
  2. Click "End subscription" near the top of the page.
  3. You will then be asked to, "end all active client programs" before you are able to end your subscription. Tick this box for the "End subscription" button to become active (this automatically ends all of your programs).

  4. Finally, click "End subscription".

From your subscription expiration date (in the above example, June 2nd), all of your patient programs will be ended. You will no longer be able to access your account without adding payment details again.

Please understand that you must do the above steps yourself. Physitrack cannot close your access to your clients. You will still receive correspondence from us unless you click " unsubscribe" within the emails.
Please note that this does not delete your account from the cloud. If you would like to delete your account altogether, please click here and follow the steps in the document.

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