My client cannot log in


  • All of your clients login to PhysiApp. PhysiApp is free, and available for web, iOS and Android.
  • Your client will need his/her access code to log in to PhysiApp.
  • Your client receives his/her access code when you assign the exercise program to your client. If you have an email address and/or mobile number for your patient, you can send this access code to them. Otherwise, they will need to write it down.

Re-sending an access code to your client

  • Go to Clients and select the client in question.
  • Click on "View program" to open the current exercise program in the program editor.
  • Click on the "Settings" button in the top right corner to open the program setting.

  • Click on the "Email access code" button to send the access code to the client.
Important: Please ensure you have added the correct year of birth. If you haven't filled in the right year, your client will not be able to log in.

Get in touch: Contact Physitrack Contact Physitrack