I cannot hear any audio (or my client cannot)

  • Check that your volume is not muted
  • Check that your headphones are plugged in
  • In the call window, click the Settings button (bottom right).
  • Check that the proper input and output have been set for your audio and video.
  • Check that you (or your client) have given your browser (or, in the case of the iOS or Android app, the app) permissions to access your camera and microphone.

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