Why is uploading my own exercise videos so slow?
If you find that uploading an exercise video takes a long time, please:
- Check your Internet connection speed (e.g. through www.speedtest.net). You should have an upload speed of at least 1 MB per second.
- Check the filesize of the video that you are uploading.
- An exercise video should not be longer than 3 minutes. You can use various editing programs, such as iMovie, to split your videos.
- When exporting your video, compress it to 1280x720 resolution; this should keep the filesize reasonable.
If you film & upload directly from an iOS device, our app compresses your video prior to upload, to improve upload speed.
If you still experience issues uploading, please email email@example.com, with the speed results from the link above.