Change the PT Direct administrator

Of course it may happen that you will want (or have to) transfer the administration of your PT Direct account to somebody else. Follow the below steps to do this:

  1. Send an email to help@physitrack.com met de volgende gegevens:
     
    • The name of your organisation, practice or institute,
    • Name and email address of the current administrator of your PT Direct account,
    • Name and email address of the new administrator of your PT Direct account.
  2. The Physitrack support team will update these details for you. We will be in touch with you in case of any questions.
  3. As soon as the change has been processed, you will receive a confirmation. Your new PT Direct administrator will receive an email with a temporary password.
  4. Your new PT Direct administrator can now log in to PT Direct with this temporary password.
  5. Upon logging in, the new administrator will be requested to create and confirm a new (and permanent) password.

Note: A temporary password will expire after 24 hours. Click here to read how to request a new temporary password.

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