Reset PT Direct password

Did you forget your PT Direct password or you want to change it? No problem! Just follow the steps below:

  1. Go to the PT Direct login page that matches with your location:
    - (United Kingdom)
    - (Ireland)
    - (United States)
    - (Canada)
    - (Australia)
    - (New Zealand)
    Click Log out if you are logged in.
  2. Click Forgot password?
  3. Enter your email address and click Resend password.
  4. You will receive an email within a few seconds with a new, temporary password.
  5. Log in with your email address and the new, temporary password. You will be requested to create a new (and permanent) password and to confirm it.
  6. Done! From now on you can log in with your new password.

Note: A temporary password will expire after 24 hours. If your temporary password expired, you will need to repeat the above steps in order to log in to PT Direct.

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