Reset your PT Direct password

Have you forgotten your PT Direct password, or would you like to change it? No problem! Just follow the steps below:

1: Go to the PT Direct login page that matches with your location or the server your account is on, or click Log out in the top right corner if you are logged in.
2: Click Forgot password?
3: Enter your email address and click the Get password reset link button.
4: You will receive an email within a few seconds with a new, temporary password. This password will be valid for 24 hours.
5: Click the link in the email to log in and enter the temporary password that you received. You will then be requested to create a new (and permanent) password and to confirm it.
6: Done! From now on you can log in with your new password.

Important: These instructions help you to reset your PT Direct password. Click here if you want to reset your Physitrack password instead.

PT Direct password reset after the login update

Once your account has been migrated to use the regular Physitrack login, the process of changing the password is the same as described on page Reset your Physitrack password.

You will see the following message once your account has been migrated and after this the login is through the regular Physitrack login page.