Manage your payment details in PT Direct

If you use PT Direct and want to pay each month (by credit card) for the number of Physitrack licences you have in use, your payment details must be entered in PT Direct. This page tells you how to do this.

Log in into your PT Direct account if you have not already done so.
Click on Payments & billing in the left-hand menu. Then click the Manage payment method button.
Don't see the Manage payment method button? Your account may then be set to licence management by Physitrack. Please contact us for more information.
Enter your credit card details in the window that now opens. Click the Add button when finished.
Don't have a credit card or prefer not to use it for your Physitrack subscription? No problem! Click on Direct Debit and follow the instructions to create an automatic payment via GoCardless.
Similarly, to edit your credit card details, click the Manage payment method button. Then click the Add an additional payment method (optional) button and enter the card details. Or click on the credit card you entered earlier to edit the details.
Currently, there is no option to remove credit cards from PT Direct yourself, but contact us and we will be happy to help you.
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