Manage your payment details in PT Direct
If you use PT Direct and want to pay each month (by credit card) for the number of Physitrack licences you have in use, your payment details must be entered in PT Direct. This page tells you how to do this.
The way you add your payment details to your PT Direct account depends slightly on the server your account is registered on. Usually this corresponds to the location where you are.
- Method 1 - Canada, Ireland, United Kingdom
- Method 2 - Australia, New Zealand, United States
Do reach out to us in case of any doubt!
Method 1
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- Log in into your PT Direct account if you have not already done so.
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Click on
Payments & billing in the left-hand menu. Then click the
Manage payment method button.
Don't see the Manage payment method button? Your account may then be set to licence management by Physitrack. Please contact us for more information. - 3
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Enter your credit card details in the window that now opens. Click the
Add button when finished.
Don't have a credit card or prefer not to use it for your Physitrack subscription? No problem! Click on Direct Debit and follow the instructions to create an automatic payment via GoCardless.
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Similarly, to edit your credit card details, click the
Manage payment method button. Then click the
Add an additional payment method (optional) button and enter the card details. Or click on the credit card you entered earlier to edit the details.
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- Currently, there is no option to remove credit cards from PT Direct yourself, but contact us and we will be happy to help you.
Method 2
- 1
- Log in into your PT Direct account if you have not already done so.
- 2
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Click on
Payments & billing in the left-hand menu.
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Scroll down and enter your payment details in the below section of the page. Click
Confirm payment information when done.
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Want to pay for your Physitrack licences with
another credit card from now on? No problem at all. Just click on the circle to the left next to
Add new credit card, then enter the new card details. Click the
Update payment method button when finished.
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Click (remove card) to remove the credit card you don't want to use (anymore) from your PT Direct account.
Please note: The option to delete a credit card is only available when you have more than one credit card in your PT Direct account. Please contact us if you want to delete the only or last credit card in the account.
