Troubleshooting
- Troubleshooting video calls
- Cannot verify online status of client
- Nothing happens when I click "Start video call"
- My camera and/or microphone aren't working
- I cannot hear any audio (or my client cannot)
- Does Physitrack Telehealth support group calls?
- What is a NotReadableError
- Video calling on older Android devices
- My voice echoes when I am speaking with clients
- Screen sharing is not working
- "Call in progress" when I am not on a call
- The "Invite client" screen shows no text
- I only see the loading screen
- Allowing access to your camera and microphone in Chrome and/or Windows 10
- No video or audio for calls between Safari and Android
- When streaming exercise videos, the audio echoes
- What does 'Audio Transparency mode' mean in Telehealth Pro?