System requirements for Physitrack Telehealth video consultations

Browser compatibility

Physitrack Telehealth is largely built on the WebRTC standard. For performance and security reasons, this requires that the practitioner uses recent versions of the supported browsers below.

Browser Screen sharing Exercise streaming
Google Chrome (current version and one version below) Enabled Enabled (web to web)
Microsoft Edge (current version and one version below) Enabled Enabled (web to web)
Safari (current version and one version below) Disabled Enabled (web to web)
Firefox (current version and one version below) Enabled Enabled (web to web)

Client device compatibility

Clients access video consultations via the free PhysiApp client app for 

  • iOS
  • Android
  • web (see above browser requirements)

Bandwidth requirements

  • Video: 300 kbps per stream (recommended lowest level)
  • Audio: 50 kbps per stream (recommended lowest level)

Video specifications

Video resolutions — browsers:
  • 1280 x 720
  • 640 x 480
  • 320 x 240

Additional recommendations

  • Use a headset with microphone for improved sound quality and privacy
  • Use a USB echo-canceling speaker for meeting room environments

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