System requirements for Physitrack Telehealth video consultations

If using a web browser:

  • Google Chrome (latest release version)
  • Firefox (latest release version)
  • Internet Explorer 10 and 11 (with a free plugin)
  • Opera (latest release version)

If using a smartphone:

Clients access video consultations via the free PhysiApp client app for 

  • iOS (version 9 or newer)
  • Android
  • web (see above browser requirements)

Bandwidth requirements

  • Video: 300 kbps per stream (recommended lowest level)
  • Audio: 50 kbps per stream (recommended lowest level)

Video specifications

Video resolutions — browsers:
  • 1280 x 720
  • 640 x 480
  • 320 x 240

Additional recommendations

  • Headsets with microphone for improved sound quality and privacy
  • USB echo-canceling speakers for meeting room environments

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