How do I change the administrator for my Physitrack Direct account
If you need to change the admin for your Physitrack Direct account, follow the simple steps below.
- Get in touch with us via firstname.lastname@example.org, or via your Physitrack client representative.
- Notify them of the following details:
- Name of organisation.
- Name and email address of current Physitrack Direct admin.
- Name and email address of new Physitrack Direct admin.
- Physitrack's admin team will update these details in their system.
- Once confirmed by Physitrack's team, your new Physitrack Direct admin can access the Physitrack direct login page via the relevant country link found here.
- The new admin enters their email address, and clicks on the "Forgotten password" link below.
- Your new Physitrack Direct admin will receive an email containing a temporary password.
- Click on the link in the email, and enter their email address and the temporary password.
- Once entered, the new Physitrack Direct admin will be asked to update and confirm their new permanent password.
- Hereafter login with the password entered in step 8.
NOTE: If the temporary password has expired simply follow the same steps, entering the email address and clicking the "Forgotten password" icon below the box to resend a new password.