Telehealth video consultation workflow
Physitrack's integrated Telehealth feature allows practitioners to have secure video consultations with clients all from within their Physitrack account (web version).
Clients securely access the video consultations via the PhysiApp client app (iOS, Android and web).
Tutorial video #1 (2 minutes)
Tutorial video #2 (for your clients)
Step by step
Here are some easy steps to get started with Telehealth:
Step 1 (optional): add a client.
If you haven't already added the client in Physitrack do this first.
Step 2: open the client
Note: if the client has the PhysiApp client app open, a "Call" button will be shown alongside the client in your main Client screen.
Step 3: invite the client
If this is a new client who hasn't downloaded PhysiApp yet you will need to invite them to join the video call.
If this is an existing client who has PhysiApp installed on his Android or iOS device, the client will get a push message alerting them that someone is trying to call them.
Step 4: wait for the client to join the video call
In the meantime, click on 'Turn on your camera and microphone' .
Client view - what your client sees
First, your client will receive an invitation to join the call.
Clients can join the call from iOS and Android devices as well as most recent web browsers.
Where client consent is required, your client will see the consent message.
This is what your video call will look like. The client's consent status will be shown on your end.